Policies at Verde Valley Nursery
In today’s shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following section to find out more about our policy. Please don’t hesitate to contact us if you have any questions!
Our Return Policy
Everything You Need to Know
NO FLOWER RETURNS
Shrubs and Trees can be returned if unplanted within 3 days of purchase and must be in the same condition as purchased at the Nursery. Must have original receipt.
Hard Goods can be returned within 5 days of purchase, unopened and must have the original receipt.
Pottery can be returned within 5 days of purchase, undamaged or broken and have the original receipt.
All items purchased and then placed on hold then cancelled will be subject to a restocking charge of $25.00.
All exchanges or returns must have original receipt. Any items without the original receipt will only qualify for the exchange of the merchandise.
Shrubs purchased and planted by the customer have no guarantees. Shrubs planted by Verde Valley Nursery/Landscaping have a 6 month guarantee from time of planting ** Exlusions apply. See sales rep for more info **
5 Gal Shrubs: $17-30
5 Gal Cactus: $30- 60
15 Gal Cactus: $150-225
15 Gal Trees and Shrubs: $95-120
24 Gal Trees: $225-350
Flowers, Caches, Hanging Baskets: $3.99-45